Real‑time, app‑less
boarding for stress‑free
passenger journeys.

ZestIoT SmartBoarding transforms the gate and terminal
experience by delivering live boarding progress, flight
updates, and immersive content straight to the passenger’s
mobile browser—no app, no login, no personal data.

Browser‑based; no app
download, login, or data
capture required.

Live boarding progress,
gate and flight updates,
and disruption alerts.

Designed to increase
non‑aeronautical revenue
and passenger satisfaction.

Challenges

IN THE BOARDING EXPERIENCE

For Airports

Passengers can be stressed and anxious
Passenger time wasted sitting at the gate

For airlines

Lack of disruption communication methods
Lack of gate and boarding performance analytics

For Ground HAndlers

Lack of passenger empowerment
Challenges in increasing passenger satisfaction and non-aeronautical revenue

How SmartBoarding works?

1. Data capture & intelligence

CameraAI measures boarding performance by counting passengers and carry‑on
bags, and monitoring queues at the gate.

Integration with existing airport and airline systems (AODB, DCS, FIDS, flight
status data) ensures real‑time accuracy.

2. Passenger touchpoint (app‑less experience)

Passengers access SmartBoarding via QR code, NFC tag, link in airline comms, or
airport digital surfaces—no app download.

A mobile‑optimised, fully branded web page shows boarding progress, gate and
flight updates, and contextual information.

3. Real‑time communication & immersion

Boarding/flight notifications, disruption alerts, and status changes are pushed in
real time.

Optional live boarding video feed or destination‑based generative content can be
displayed.

Key capabilities

KNOW MORE

Live boarding status & progress

Real‑time boarding progress (e.g.,
pre‑boarding, group boarding, final
call) visible on passenger devices.

CameraAI‑driven insights into
boarding speed and queue length.

App‑less, privacy‑light experience

Browser‑based solution; no app,
account creation, or personal data
capture required.

Works across devices and is tailored
to each airport or airline’s
brand and UX.

Immersive content & marketing

Customisable marketing zones for
retail offers, F&B promotions, and
destination content.

Gen‑AI or curated destination
experiences while passengers
wait to board.

MULTI-LINGUAL & INCLUSIVE

Supports multi‑lingual experiences to
serve diverse passenger profiles.

Designed to keep all passengers
informed, including those not
seated near the gate.

Tangible outcomes & ROI

GET STARTED

Increased non‑aeronautical revenue

With passengers informed and reassured,
they feel comfortable spending more time in
retail and F&B, boosting ancillary revenue.

Improved boarding performance

Better queue flow, faster boarding, and fewer
last‑minute rushes thanks to real‑time
information and CameraAI insights.

Higher passenger satisfaction

Passengers stay informed at every step, receive
timely updates during disruptions, and
experience less anxiety around boarding.

Operational visibility & collaboration

Airlines and airports gain deeper insight into
boarding performance and gate operations,
helping them refine staffing and gate procedures.

Data, deployment & flexibility

Data & integrations

Connects to AODB, DCS, FIDS, and other
flight‑status and gate‑management systems.
Uses existing or new cameras for CameraAI,
minimising infrastructure changes.

Deployment options

On‑premises, hybrid, or full cloud deployment
options are available.
Cost‑effective PoCs recommended to prove
value quickly and refine UX.

SMARTBOARDING